Contact Us

Welcome to our Customer Concierge. At our atelier, we are dedicated to providing you with an exceptional shopping experience that matches the exquisite craftsmanship of our high-end handbags.

Whether you need assistance with choosing the perfect leather grain, tracking your shipment, understanding our handcrafted process, or exploring custom design options, our dedicated support team is here to assist you with the utmost care.

🌟 How to Reach Us

For the swiftest and most personalized service, please contact us through our official channels below:

  • Official WhatsApp: + 86 155 77228416
    (Available 24/7 for instant styling advice, detailed bag photos, and order inquiries)
  • Customer Support Email: cchevree@gmail.com
    (We respond to all email inquiries within 12-24 business hours)
  • Social Media Concierge: DM us on our official Instagram page for real-time updates and exclusive bag showcases.

🕒 Customer Service Hours

Monday – Friday: 9:00 AM –23:00 PM (GMT+8)
Our WhatsApp channel remains open during weekends to assist with urgent order modifications or authentication detail requests.

📝 Drop Us a Message

If you prefer, you can also leave your name, email, and inquiry right here on our website. We look forward to welcoming you into our community of fine leather connoisseurs.